COURSES

 

MEDICAL REPRESENTATIVE

A medical representative’s job is to promote and sell their company’s products, whether that’s pharmaceutical drugs or medical equipment. Customers can include doctors, nurses and pharmacists. The medical representative will increase product awareness, answer queries, provide advice and introduce new products.

SALES EXECUTIVE

They’re everywhere you shop, assisting you with hard-to-find items, answering questions and ultimately getting you to buy what they’re selling. They provide a variety of services, from helping you pick out items to ringing up your purchases. Like cashiers, retail sales associates use cash registers to process transactions and are responsible for keeping track of all the money inside. You might encounter retail sales associates several times a day without realizing it – they work at department stores, grocery stores, cell phone stores and even car dealerships.

You’ve got to have a lot of patience to make it as a retail sales associate because unfortunately, you will run into your fair share of difficult customers. The most successful sales associates are polite, friendly and have a very outgoing personality. If you’re not a naturally happy person who likes to work with others, then retail sales is not for you.

ELECTRICION

Electricians were originally people who demonstrated or studied the principles of electricity, often electrostatic generators of one form or another.

In the United States, electricians are divided into two primary categories: linemen, who work on electric utility company distribution systems at higher voltages, and wiremen, who work with the lower voltages utilized inside buildings. Wiremen are generally trained in one of five primary specialties: commercial, residential, light industrial, industrial, and low-voltage wiring, more commonly known as Voice-Data-Video, or VDV. Other sub-specialties such as control wiring and fire-alarm may be performed by specialists trained in the devices being installed, or by inside wiremen.

BEAUTY THERAPIST

  • Beauty therapists give treatment for the face, hair, skin, and the body. Threading, facials, massages, skin treatments, manicure and pedicure are all included in Beauty therapy. They also advice on skin care, make up, hair style.
  • Beauticians specialize in doing make up for marriages, for TV and film performances and special occasions.
  • Specialized areas of work are electrolysis, permanent make-up used to give a permanent lip-line or eye-line, aroma therapy which uses fragrances and essences for beauty treatment, etc.
  • Beauty advisors market cosmetics, help customers identify the skin/ hair type and give advice on how to treat minor ailments. They give advice on the use of cosmetics, general health/fitness advice, treatment and training is given in yoga/aerobics/health clubs by specialists in fitness and exercise.
  • Hair stylers/hair dressers specialize in hair care, cutting, styling and setting.
  • Cosmetologists study everything related to beauty from daily care to specialized techniques that enhance the appearance.

CRM-NON VOICE

Customer Relation Management. It’s a strategy for managing all your company’s relationships and interactions with your customers. It helps you improve your profitability.

If your business is going to last, you know that you need a strategy for the future. You’ll already have targets relating to sales, business objectives and profitability. But getting up-to-date, reliable information on your progress towards your goals can be tricky. How do you translate the many streams of data coming in from sales teams, customer service staff, marketers and social media monitoring into useful business information?

Using a CRM system can give you a clear overview of your customers. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.

NURSHING

The core functions of a hospital system with almost 40% of the medical and patient care that is delivered in the hospital system is managed by nurses. Doctors account for another 20% of the workload. This additional workload on doctors and nurses can be offset by the introduction of General Duty Assistants. A trained General Duty Assistant can decrease the workload and also add value to the value chain of the healthcare delivery system by handling some of the major functions involving patient care.